Frequently Asked Questions

KynTrack is built for coaches, athletic directors, and sports organizations who want to improve athlete wellness monitoring, performance tracking, and team communication. It's used by university teams, high school programs, and professional organizations.

Getting started is simple. Book a demo with our team, and we'll walk you through the platform. After that, we'll help you set up your account, import your roster, and onboard your athletes to the mobile app.

The coaching platform includes daily wellness dashboards, session RPE logging, injury tracking and alerts, team roster management, schedule management, and comprehensive performance analytics.

Yes! The KynTrack mobile app is available on both iOS and Android. Athletes can log daily wellness check-ins, record session RPE, report injuries, track personal progress, and communicate directly with coaches.

Yes, coaches can customize wellness questionnaires to match their team's specific needs. You can add custom questions, adjust scales, and configure notification thresholds.

KynTrack offers flexible pricing based on team size and features needed. Contact us for a custom quote tailored to your organization's requirements.

Yes, we offer a free trial period so you can experience the full capabilities of KynTrack before committing. Book a demo to learn more about our trial options.

Absolutely. We use industry-standard encryption for all data in transit and at rest. Our infrastructure is built on AWS with enterprise-grade security measures, and we undergo regular security audits.

Yes, KynTrack is designed to be compliant with the Personal Health Information Protection Act (PHIPA). We implement strict access controls, maintain comprehensive audit trails, and follow best practices for handling health-related data.

Only authorized personnel within your organization have access to athlete data. Coaches and administrators can set role-based permissions to control who can view and manage specific information.